FREQUENTLY ASKED QUESTIONS
A little clarity.
A confident next step.
Answers to common questions about our roofing work, inspections and service.
Are roof inspections and estimates free?
Yes. We offer free roof inspections and estimates. Call or text 704-245-8616 to arrange a visit and tell us about your home.
Do you repair roofs or only replace them?
We do both. Our repair work includes missing shingles, leaks, skylight flashing and pipe boots. We inspect the affected area and explain whether a repair or replacement makes sense for the roof’s condition.
What is included in a shingle roof replacement?
The agreed scope can include protecting the work area, removing the old shingles and underlayment to the roof deck, inspecting the wood, replacing damaged wood as needed, installing ice and water shield in valleys and around penetrations, synthetic underlayment, architectural shingles, flashing, pipe boots and ridge ventilation. Your written estimate lists the work included for your roof.
Can I choose my shingle color?
Yes. We install architectural shingles, including CertainTeed Landmark, and can discuss available colors with you when preparing your estimate.
What happens if you find rotten plywood?
We discuss the damaged wood and any additional cost with you before the extra work is performed. Your written estimate explains the applicable wood replacement charges.
Do you offer a warranty?
Warranty coverage depends on the work selected. Your written estimate states the workmanship warranty, its length and the areas covered. Repair warranties apply to the specified repaired area.
Do you help after storm damage?
Yes. Contact us about missing shingles, leaks or roof damage after a storm. Emergency tarping is available to help protect affected areas. Call to discuss your situation and current availability.
Can you inspect the roof when you clean the gutters?
Yes. Ask for a free roof inspection with your gutter cleaning. We also offer gutters, downspouts and siding work.
Where do you work?
We are based in Salisbury and serve homeowners across North Carolina, including China Grove, Concord, Kannapolis and Spencer.
How do I schedule a visit?
Call or text 704-245-8616. Share your name, property address, the service you need and a good time to reach you. We will coordinate the next step with you.
LET’S TAKE CARE OF YOUR HOME
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roof inspection.
Tell our family about your home and the work you need.
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